Why catalog360 is the right solution for you

Many large organisations use Supplier Relationship Management (SRM) software.

It is increasingly a requirement of these companies that their suppliers must provide an eCatalog that is able to connect to their purchasing software using either the Ariba Supplier Network, SAP Open catalog Interface (OCI) or other cXML-compatible methods. catalog 360 is a proven ready-to-go PunchOut e-commerce solution, which enables suppliers to connect their store directly to the buying software used by purchasing departments of large organisations. This allows suppliers to access this large market sector, and so greatly increase their customer base.

SAP Open catalog Interface (OCI) is a method of connecting a supplier’s online store directly to the special purchasing software used by many large buying organisations. Buyers are able to punch out from the SAP purchasing software into a supplier’s online store, and details of items selected are returned to the purchasing software in a purchase order. This has advantages to the buying organisation, in being able to control spending patterns and costs, and also limit purchases to approved suppliers. It also has advantages for the supplier, in being able to get preferential access to large buying organisations, in addition to cutting error rates, reduced invoice queries and increase sales.

So what do we guarantee you’ll get from catalog 360?

An Efficient Order Process for You & Your Key Customers

  • Reduces Ordering Errors
  • 100% Accurate Contract Pricing
  • Saves Order Processing Costs
  • Eliminates Invoice Queries for Faster Settlement
  • Improves Key Customer Retention

catalog 360: Ready-to-go PunchOut solution

  • Proven eCommerce platform – since 2000
  • Cloud-based Product Information Manager
  • Customer-specific Products & Pricing
  • Easy-to-use Buyer catalog
  • Low Setup Costs and Subscription
  • Zero Transaction Fees
  • PCI-DSS Compliant Security
  • UK Support Team

catalog 360 provides a cost-effective PunchOut solution to fit your needs.

PunchOut Terms Explained

In this second article on PunchOut we look at some terms used and what they mean:

Level II PunchOut is a PunchOut-enabled website with the special ability to allow the buyer to punch-out directly to an item from within a procurement system.

OCI (Open Catalog Interface) is the standard format used by SAP Supplier Relationship Management and Microsoft Dynamics AX when connecting to external punch-out catalogs.

The OCI format is used to define the field mapping between the supplier’s catalog and the SAP SRM shopping cart, to ensure that the data is transferred accurately and completely between source and receiver. This standard is used instead of XML or cXML

cXML (commerce eXtensible Markup Language) is a protocol, created by Ariba, intended for the communication of business documents between procurement applications, e-commerce hubs and suppliers.

cXML is based on XML and provides formal XML schemas for standard business transactions, allowing programs to modify and validate documents without prior knowledge of their form.

The protocol does not include the full breadth of interactions some parties may wish to communicate. However, it can be expanded through the use of extrinsic elements and newly-defined domains for various identifiers.

Roundtrip (Punch-out) functionality allows suppliers to maintain branded content on their own web site but provide buyers with the ability to automatically login by clicking a link from within their eprocurement software program. During the automatic login process the buyers eprocurement software passes the supplier site credentials which authenticate the buyer and allow the supplier to display buyer / account specific items and pricing.

After products are selected by the buyer, the Roundtrip service automatically brings the required item details back into the buyer’s eprocurement program for purchasing. At this point, the order is routed through the normal requisition and approval processes and eventually converted into a purchase order that is sent back to the supplier for order fulfillment.

SiteSphere Supplier provides a cost-effective PunchOut solution to fit your needs. Click here for more details.

What is PunchOut?

Background of eProcurement

The world of purchasing changed significantly with the introduction of eprocurement systems. Massive returns on investment were promised and the whole purchasing world was about to be revolutionised – all for a few million investment.

It was envisioned this would be done by rationalising the supply base to an absolute minimum and then ensuring no off-contract buying was done by enforcing purchases through the system. There were also additional savings to be had in the reduction of administration – from purchase orders through to invoice payments.

A small problem

Without a critical mass of suppliers there would be no real return on any investment. The problem was that there were so many different proprietary systems (including Oracle’s iProcurement, Ariba, Commerce One, SAP and a multitude of others) that the cost of supporting multiple catalog formats was prohibitive for suppliers. Even worse was when attempts were made to add services or configurable products to the catalog.

Punch Out

Then along came Punch Out or Round Trip depending on which you prefer, however the principle is the same. This allows end users (buyers) to browse a supplier’s website and to import back into their eprocurement system the details of their purchases, therefore allowing all the same business rules and processes to be applied. This solved problems for configurable products, volatile pricing and some other key supply chain issues.

Simply put then, PunchOut is one of several names given to the technical “protocols” or “routines” that allow suppliers to directly connect their product catalogs to their customers (buyers) eprocurement systems.

SiteSphere Supplier provides a cost-effective PunchOut solution to fit your needs. Click here for more details.

Speed Improvements

In line with our ongoing commitment to improve your daily SiteSphere experience we are pleased to report that our development team have begun to add a number of speed improvements to SiteSphere catalog 360 Admin screens and more are on the way over the next weeks.

 

New Feature: Workflow

We are pleased to announce another new addition to SiteSphere’s functionality namely, Workflow.

 

Workflow provides you with a robust process for dealing with tasks related to the day-to-day running of your website like, for example sending confirmation emails.

 

These tasks are run by a completely separate process which means that if, for some reason, a customer doesn’t get their acknowledgement email then you can go into the Workflow Log and ‘re-execute’ the step that sent the email and the customer will be sent another copy of their order confirmation email. Useful in instances where confirmation emails have ended up in customers Spam folders and they’ve already deleted them but would like another copy sent.

For more information or to speak to us please contact SiteSphere Support on UK 08707 661 799 or email support@sitesphere.com.

New Feature: Abandoned Baskets

We are pleased to announce the first of a number of new features, namely Abandoned Baskets.

Abandoned Baskets allows you to see which customers place orders but never complete them, this allows you to stay on top of customers requirements and provides you with valuable insights into products they may be interested in but for one reason or another have decided not to purchase just yet.

 

For more information or to speak to us please contact SiteSphere Support on UK 08707 661 799 or email support@sitesphere.com.

Feedback Manager

We are pleased to announce the release of a new SiteSphere feature called Feedback Manager.

Feedback Manager allows you to gather product feedback from your website customers in one easy-to-use interface. It even allows you to create articles using feedback responses which are cross linked to the product where the feedback originated. To learn more about Feedback Manager please click here.

For more information or to speak to us please contactSiteSphere Supporton UK 08707 661 799 or email support@sitesphere.com.

Supplier Manager

We are pleased to announce another new feature for SiteSphere namely, Supplier Manager.

Use Supplier Manager to manage the suppliers in your database – what their account number is, their contact details, their default currency, which price list they see and much more. To learn more about Supplier Manager please click here.

For more information or to speak to us please contactSiteSphere Supporton UK 08707 661 799 or emailsupport@sitesphere.com.

Catalog Views

We are pleased to announce the release of Catalog Views, a new feature for SiteSphere.

If you need to assign groups of products to multiple suppliers, then Catalog Views is for you. Catalog Views allows you to quickly see the vendors assigned to specific catalogs. To learn more about Catalog Views go here.

For more information or to speak to us please contactSiteSphere Supporton UK 08707 661 799 or emailsupport@sitesphere.com.

New JabscoShop website!

Recently we were asked to spruce up one of our clients websites. The brief was to make it webbish but not too webbish, and how long would that take?

Well, four weeks later, here you are!

 

www.jabscoshop.com now boasts:

  • Discounts
  • Special Offers
  • Featured Products
  • Best Sellers
  • Product Comparison
  • Product Q&As
  • Advice & Support
  • Full Parts Lists with real-time stock check
  • Real-time Search Results
  • Auto-currency and Destination Selection
  • Customer Account Login
  • Wishlists & Shortcuts
  • Quick Basket Adding
  • Customer Feedback
  • Recently Viewed
  • Four Different Brands
  • Easy Navigation Menus
  • A Blog
  • Speed Optimisation