We are pleased to announce another new addition to SiteSphere’s functionality namely, Workflow.
Workflow provides you with a robust process for dealing with tasks related to the day-to-day running of your website like, for example sending confirmation emails.
These tasks are run by a completely separate process which means that if, for some reason, a customer doesn’t get their acknowledgement email then you can go into the Workflow Log and ‘re-execute’ the step that sent the email and the customer will be sent another copy of their order confirmation email. Useful in instances where confirmation emails have ended up in customers Spam folders and they’ve already deleted them but would like another copy sent.
For more information or to speak to us please contact SiteSphere Support on UK 08707 661 799 or email email@example.com.