What is PunchOut?
Why can’t I use any online shopping system?
PunchOut is a specific method of shopping requiring customisations available only in a few online shopping solutions. A PunchOut catalog is about buying at customer-specific prices not selling to the general public. PunchOut catalogs for SAP need to be able to handle hidden requests which may come in from the buyer’s system.
What does catalog360 PunchOut cost?
Call us on +44(0) 8006 123406 for a price enquiry
What will my PunchOut catalog look like?
Click here for some examples of the standard catalog. There’s a lot more we can show you when you start your free trial!
How long does it take to setup?
That depends on you! From receipt of your product information in the Starter Spreadsheet we can activate a trial within 48 hours by using our standard professional catalog template featuring your own logo and colour scheme. Testing usually takes 1-2 weeks depending on the workload at customers’s IT department. If you want a custom catalog template, we provide a cost and timescale given details of your requirements.
What happens during testing? Do I need to be involved?
With our experienced team managing the entire test process for you, once you are happy that the right products are loaded into the catalog and the pricing is correct, then you can leave the rest to us. We provide regular progress updates to you during the testing phase.
How do I sign up with catalog360 PunchOut after the trial?
Our sales team will send you a contract to check and e-sign. That’s it.
Do I need training?
We provide telephone and email support to assist you with any queries you may have however, we have made every effort to ensure catalog360 PunchOut is easy to use. As a result, many of our customers do not require a training session at all but we do offer remote web-based training (using WebEx) if you need a more structured approach. Please ask us for more details.
How do I keep my products and pricing up-to-date?
We offer three methods. Firstly, the catalog360 admin website allows you update your catalog items. Secondly, we include a bulk import/export method using your installed Microsoft Office Excel software. Finally, we offer integration through the catalog360 APIs, which you can use to connect directly to your systems to update the catalog, retrieve orders, etc.
Which browsers are supported? Is shopping secure (using SSL)?
The catalog360 PunchOut catalog is tested on all mainstream browsers such as Internet Explorer (IE) 6 to 10, FireFox 3 to 6 and Chrome 12 onwards. Cookies are only maintained during the buyer’s session, and no browser plug-ins (such as Flash) are used. catalog360 PunchOut catalogs support P3P privacy policies to ensure maximum compatibility in secure corporate environments. catalog360 PunchOut catalogs are secured using SSL (Secure Sockets Layer) which displays the padlock symbol in the browser. The catalog360 platform operates within a PCI-DSS compliant hosting environment and is regularly scanned to maintain our approval to securely store credit card data.
How do I prepare my product images?
catalog360 supports GIF, JPG (JPEG) & PNG image formats. Please note that JPEG images containing CMYK colours must be converted to RGB for use in web browsers. Images are automatically resized by catalog360 to generate any thumbnails required. Recommended maximum size for product images: 600 x 600 pixels (graphs, tables of specifications: 1000 x 1000 pixels).
Can catalog360 PunchOut be used for multiple customers?
Yes. catalog360 PunchOut Standard Edition supports use for one punchout customer. However, you can easily upgrade to the Professional or Enterprise editions to meet your needs for any number of customers. catalog360 PunchOut supports all of the leading eProcurement protocols such as Ariba cXML, Oracle iProcurement cXML and Native XML and SAP OCI. Using our technology avoids lock-in to any single eProcurement method.
Can we integrate catalog360 into our systems? (APIs)
Yes. catalog360 has APIs using the latest Web Services and REST-based interface technologies. Tell us about your specific needs and we’ll provide the details.
How do I contact catalog360 Sales?
Call Sales on: +44(0) 8006 123406 or Email: firstname.lastname@example.org